Ricardo

My feedback

  1. 12 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for using our application.

      There is no way to get back to old version.
      We are really sorry about this inconvenience.
      Could you please describe for us more clearly about this problem?
      Is there any message or any pop-up?
      Please help us clarify.
      Thank you.

      Ricardo supported this idea  · 
    • 538 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for using our application!

        We have removed the “Caching” function by Apple’s policy and Youtube’s policy about copyright rule. If we try to bring the “Caching” function back, Apple will remove our app from AppStore and we can’t help our customer to resolve issues as update for the app. We are sorry about the inconvenience !
        Thank you.

        Ricardo supported this idea  · 
        Ricardo commented  · 

        Put the cache back

      • 427 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for using our application.

          If you are using version 1.0, you need to update new version to fix this bug. However, if you update, you cannot cache anymore. From version 2.0, we have removed the “Caching” function by Apple’s policy and Youtube’s policy so that you can’t play video without internet connection. If we try to bring the “Caching” function back, Apple will remove our app from AppStore and we can’t help our customer to resolve issues as update for the app.

          We are sorry about the inconvenience !

          If you have encountered message: “You don’t have permission”, don’t worry. Sometimes, Youtube change data structure so you can’t watch videos in our application at that time. If you see this error, please send mail for us. We will fix as soon as possible.

          If you have encountered message : “error occured: you should try again after 10s or…

          Ricardo supported this idea  · 

        Feedback and Knowledge Base